This two-night course provides an opportunity to identify and discuss conflicts we have daily. It’s how we handle conflict that determines whether we can maintain relationships or forever be “at war” with ourselves and others. You will understand the basic ingredients in what causes conflict, the importance of communication, and how to develop better listening skills. You will practice the process of resolving conflicts and learn how to attack the problem, define the issues, and move from individual positions to common goals. After this course you will know how the unmet needs involving love, belonging, freedom and fun can impact your ability to resolve daily conflicts. Certified Conflict Resolution Facilitators will instruct the course. Note: An optional $8.00 workbook fee is payable to the instructor at first class. Withdrawals/Refunds: “If you are unable to attend the course session, we are happy to refund tuition, less a 5% processing fee, when you cancel your course session a week before the course starts. The deadline to request a refund is 5:00 pm on the Tuesday prior to the course week. “ -Community Education Handbook To request a refund, please fill out the withdrawal form below. Withdraw Form For more information, email us at commed@neisd.net